ICBC Counselling Support — Online in BC

recover from car accidents and injuries
A motor vehicle accident can affect you emotionally as well as physically. Online ICBC counselling can help with driving anxiety, trauma symptoms, pain-related stress, sleep difficulties, and returning to everyday life. Sessions are available throughout BC in English, Spanish, and Russian.
Why Choose to thrive?
Receive personalized, evidence-based therapy to support your recovery after an accident, including:
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ICBC-approved provider offering direct billing. No out-of-pocket cost for approved sessions.
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Online counselling throughout British Columbia
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Counselling available in English, Spanish, and Russian
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Support for driving anxiety, stress, depression, pain, and adjustment after an accident
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EMDR and ART for flashbacks, nightmares, hypervigilance, and accident-related trauma
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Support with rebuilding confidence, daily routines, and readiness to return to work


how to start counselling with icbc coverage?
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Report your accident to ICBC and obtain your claim number.
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Provide your ICBC claim information so coverage can be confirmed.
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Begin online counselling from anywhere in British Columbia.
FAQs about ICBC Counselling
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Does ICBC cover counselling sessions?
Eligible clients may access up to 12 pre-approved counselling sessions during the first 12 weeks following an accident. Additional sessions may be requested when clinically needed. -
Do I need a doctor’s referral?
A doctor’s referral is generally not required for pre-approved counselling during the first 12 weeks. You will need an active ICBC claim number. -
Are sessions online or in-person?
We specialize in virtual counselling so you can access care from anywhere in BC. -
What if I’m not ready to talk about my accident?
That’s okay. We go at your pace and prioritize emotional safety.

Why choose online ICBC counselling?
Online counselling allows you to receive support from your own space without needing to travel to an office. This can be particularly helpful if you are experiencing physical pain, transportation difficulties, concussion symptoms, or anxiety about driving.
Counselling is available to ICBC clients throughout British Columbia in English, Spanish, and Russian.
Recovery sessions may incorporate EMDR and Accelerated Resolution Therapy (ART) for accident-related trauma, along with other approaches suited to your needs. See all therapeutic approaches →

